Invu supports Housing Associations in the UK to gain more control of their finances and create a better quality of service for tenants and suppliers.
Our technology is designed to enhance your ability to meet the many delivery and performance targets set by the TSA and Scrutiny Panels. With Invu, paper documents can become a streamlined part of your processes. Identification and capture of documents as they are received means that automated workflows can trigger actions immediately rather than sit in a queue. Together with integration to many housing ERP systems, handling any document becomes a natural part of the way you work, streamlining tasks and improving service to tenants, suppliers and partners. Added to immediate context-based access there is also rapid, accurate and powerful search capability.
Finance departments gain particular benefit from Invu Invoice processing, for example, can be automated within your authorisation tolerances and becomes a background task as opposed to a task which could take days or even weeks. Releasing staff time from administrative work also contributes to enhanced efficiency in other areas.
Invu’s Document Management systems provide easy access to your information and reduce your paper trail. You’ll see improved service levels and gains in overall efficiency. You’ll also get a 360 degree view of any tenants, partners and suppliers details, enabling you to analyse any problems or issues quickly and resolve them instantly. You expend less effort finding information so you’ll enhance the time management in your organisation and you need never lose another document again.
You’ll also see print cost reductions and even storage fees coming down. Invu products can slash printed output volumes with Content Automation allowing documents to be captured on creation, transformed and re-factored. High volume departments like Housing, Finance and HR benefit from greatly improved efficiency and because outbound documents are automatically captured there is no need for multiple copies. Postage costs can also be massively reduced by using Invu Content Automation’s MailSort modules, generating double quick returns on investment.
Invu Workflow ensure accountability and compliance with your HA’s good practice, whilst Invu’s audit trail and version control augment the secure and robust storage. Electronic documentation also means you’re your disaster recovery solution is more comprehensive.
Invu enables you to develop better communications internally and externally, building a more unified organisation. Enhancing supplier interaction reduces stress and pressure, developing more convivial partnerships and working relationships. Ready access to your records increases first time resolution of tenant questions and requests so you can develop stronger tenant relationships with increased trust and reliability.
Invu have in house specialists that have many years’ experience within the housing market. This gives us an in-depth understanding of our customers’ needs and requirements.
Invu Document Management also enjoys success with other property management organisations facing similar operational issues.
If you're interested in discovering how Invu could transform the way your business performs please get in touch using our contact form or call 01604 859893.