You, like me, were probably amazed by the now infamous loss of the over 16,000 positive test results in the track and trace system due to an excel spreadsheet error.
You, like me, are probably starting to think about throwing metaphorical stones at the Government for getting it so wrong. Would we be launching those from a greenhouse?
Today we are spoilt with software offerings that help us with both our personal and our work lives.
Microsoft Excel is a powerful application and offers many functions now that involved moderately complex macro writing in the past, seducing all of us into submitting more data for it to analyse. In finance, we tend to solve all those problems our applications cannot address using Excel.
In finance, we also know the risks of formula errors, and if we have relied on it enough, we will have our own war stories to go with these risks. Yet, we often continue to use the tool for operations that make those folks with an information technology background shake their heads.
Storing and accessing our data
These Excel files nowadays may find themselves resident on a local file server or one of the many file servers in the cloud (like those from the big three, DropBox, Google Drive and Microsoft OneDrive or other less well-known file sharing applications). Many of us use these in multiple ways.
Beyond finance and Excel, there are now many applications that we run our data through and leave data stored in the form of documents, comments and notes.
The long-standing example is email. We today receive many documents via email, with content in the body often providing context. Email systems then become the store for that data. While this works from a personal point of view, for a business working at scale, the information stored this way can be lost to the rest of the business. Just like data falling off a spreadsheet when there are not enough rows to capture the results.
More recently, we have seen easy to consume applications develop in many areas like chat and productivity. Take for example task management apps, my own preference being Monday.com (I am sparing you the long list of these). The result of the task and how we got there, in the form of attachments or comments, are often stored in the application. Each application we touch encourages us to leave a bit of data behind in its store.
Many of these applications can have a personal use and an initial personal dalliance is what sparks up the motivation to apply the application to a business purpose. Just like the “Track and Trace System”, they can often find themselves being used in an environment where the scale of the operation overwhelms their intended use.
Should we cast the first stone?
In our business lives, combining the use of applications in this way by liberally sprinkling our data across multiple systems often stored in documents (be they Microsoft Word, email, scans or comments and notes) puts us on the path realised by Matt Hancock yesterday.
Imagine how he felt explaining to Parliament that the world-class track and trace system depended on a spreadsheet. Can you imagine a similar situation in your business life? Say, for example, that documents or data in some form was lost because of the use of disparate systems and/or applications that were not really designed for the task you assigned to them. Who would be your Parliament?
Now you can see yourself in the greenhouse, you may not want to reach for that metaphorical stone.
If anything in this blog has raised your interest in how you could avoid your own Matt Hancock moment in your business life, you can contact us at Invu to discuss your options.