JR Industries Case Study

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JR Industries

Founded in 1970 JR Industries has grown significantly, and now enjoys over 70% market share, via the use of three manufacturing plants in the UK, and one in France.

 

jr industries

The organisation

Located in Cardiff, J R Industries is Europe’s leading manufacturer of roller
shutter doors for commercial vehicles.

The company currently manufactures all types of bespoke roller shutter
doors for commercial vehicles and semi-trailers. They also produce the
widest range of roller shutter doors and flexible bulkheads in Europe. All
products are supported by a network of specialist service agents and
distributors throughout mainland Europe.

 

“The pooling of information means we can move away from the traditional filing cabinet. Not only does this improve the aesthetics of our office, but saves us so much space. Crucially, Invu enabled us to move into new offices where space is at a premium.”

 

The challenge

J R industries faced several fundamental problems. Around 50 orders are generated everyday, spawning five. Departments had multiple copies of paperwork so staff were having to spend time copying and filing documents. Filing cabinets were located throughout the company were not always accessible to everyone making responding to customer enquiries time consuming and inefficient. Paperwork also took up a large amount of office space.

J R Industries were also considering moving to more cost effective premises. “Without Electronic Document Management (EDM) people end up printing out multiple copies of the same document. In some instances every Director would have a copy of the same document.” Julia Lovegrove, HR Manager & Company Secretary of J R Industries.

 

The Approach

J R Industries purchased 35 licences of Invu Document Management, including the Auto Index functionality. The affordability of the product meant J R Industries could apply the software throughout the company. This allowed all members of staff the ability to access any document (security permitted) quickly and easily.

“The pooling of information means we can move away from the traditional filing cabinet. Not only does this improve the aesthetics of our office, but saves us so much space. Crucially, Invu enabled us to move into new offices where space is at a premium.” Robin Howard, Group Finance Director. The simplicity of using Invu was also a key factor. Reinforcing the product choice, the implementation process was extremely smooth and gave J R Industries reassurance that Invu would help improve efficiency within the company.

 

“Without Electronic Document Management (EDM) people end up printing out multiple copies of the same document. In some instances every Director would have a copy of the same document.”

 

Key benefit areas

After the initial installation all existing documents were bulk scanned. This included Purchase Orders, despatch notes, invoices and all sales documentation. Using Invu’s Auto Index function of J R Industries were able to sort out generic paperwork and scan in large quantities, saving a massive amount of time. Since installation, J R Industries has scanned and saved over 70,000 documents. This has created an archive of fully audited and traceable information, which can be accessed in a matter of seconds.

The amount of paper removed from the company was a clear indication of improved processes and cleaning up. For months J R Industries were shredding up to four bin bags per day of documentation which was no longer needed!

J R Industries has seen a number of benefits since installing Invu Document Management. Significantly the business has achieved it’s long term goals of moving premises. The new offices are modern, cost-effective and the working environment now better reflects the success of the company. Invu has helped to achieve this by saving space and by dramatically reducing the number of items to be physically moved.

J R Industries has significantly benefited from automated bulk scanning via Invu’s Auto Index functionality. Now that the company has saved the backlog of documents the focus has moved on to automatic document categorisation and saving. The administrative staff now no longer need to file multiple copies of documents.

All documents are accessible throughout the company. Searching and retrieving documents has become effortless. The sight of employees rushing around departments frantically searching for files has become a thing of the past.

 

“It has broken down the barriers between departments, making them all far more accessible. Invu allows departments to work far more closely together, and allows employees to complete a greater number of tasks in one place.” Robin Howard, Group Finance Director. 

 

 

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