Nottingham City Transport is the principal bus operator in Greater Nottingham, providing a comprehensive network of services covering over 230,000 miles a week.
Using 8.438m litres of fuel a year for 330 buses, NCT employs in excess of 1,100 staff, including 800 drivers. Substantial numbers of personnel records need to be retained for 6 years. Over 5,000 invoices from the accounts department are also retained. There were storage problems caused by a genuine paper overflow, together with a fire risk. Records were stored in a basement 3 floors down; constantly fetching boxes also raised health and safety concerns.
With the basement full and no further areas to store files alternative arrangements needed to be considered. A potential office move and the need to keep rental costs down added to the need to consider other storage options.